Cancellation & Refund Policy

We understand that travel plans may change unexpectedly. Our cancellation and refund policy is designed to be fair while ensuring smooth operations for all our customers.

1. Cancellation Charges

• 30 days or more before trip: Full refund, no cancellation fee.
• 15–30 days before trip: 50% of the booking amount will be charged.
• 7–15 days before trip: 75% of the booking amount will be charged.
• Less than 7 days before trip: 100% of the booking amount will be charged.
• No Show: No refund under any circumstances.

2. Refund Processing

Refunds (if applicable) will be made to the original mode of payment and processed within 7–10 working days from the date of cancellation confirmation.

3. Contact for Cancellations

To initiate a cancellation or request a refund, please contact us:

• 📞 Phone: +91-9045916770, 7830718687
• 📧 Email: [email protected]

4. Force Majeure

No refunds shall be made in case of cancellation or delay caused by force majeure events such as:

• Natural disasters
• Strikes or labour disputes
• Political unrest
• Government orders or restrictions

Note: By booking with Gokeys (Travel in Himalayas), you acknowledge and agree to the above terms.